 dr. Tunde Gulyas
|
 Dr.
Tunde Gulyas is the CEO of Colling Kft and Colling Slovakia s.r.o.
Graduated from the Budapest University of Economics with major in
Industrial Economy. Her paper for her university doctorate also at
Budapest University of Economics was „Economical questions in publishing
of daily newspapers”. She has a Hungarian auditor (CPA) and tax expert
degree. She’s just finished the managerial level at Chartered Institute
of Management Accountants. |
||||||||||
 Mark Kobayashi-Hillary
|
Mark Kobayashi-Hillary MBA MBCS CITPMark is the Global Research Director at Commonwealth Business Council Technologies. CBCt is focused on leveraging the 53-nation government network of the CBC to create public private partnerships in the global technology and service industries. Mark is also a non-executive director of fx Auctions PLC, the first online foreign exchange auction system. Mark is the author of Outsourcing to India: The Offshore Advantage (Springer 2004, 2nd edition Mar 2005). His new book Beyond BPO: Outsourcing and the Global Services Revolution (BCS, Dec 2005) is written with co-author Mahesh Ramachandran of London Business School and analyses trends in global services. Mark contributed a chapter on the future of offshoring to Technology and Offshore Outsourcing Strategies (Palgrave June 2005, Edited by Peter Brudenhall). He is also editing a book for Springer on global economic crime and a further book for Palgrave examining the effect of offshoring on developing societies. Mark is a founder member of the British Computer Society working party on offshore outsourcing and co-author of their analysis published in November 2004. He is a board member of the Commonwealth Action Programme for the Digital Divide. He is a Chartered Information Technology Professional (CITP) and is a Master of Business Administration (MBA), studying at the University of Liverpool. Mark contributes regularly to the media debate on offshoring and has recently published articles in journals including the Financial Times, Computing, The Observer and The Association of Computing Machinery. |
||||||||||
|
Dr. Zsolt Szelecki
|
Dr.
Zsolt Szelecki is the CEE Talent and Organizational Consulting lead
for Hewitt Associates, member of the European TOC Management
Team. He is also serving as the president of Board at Inside Holding Rt,
a group of companies specializing in HR Consulting and training in
Central and Eastern Europe
Graduated from the Budapest University of Economics with major in Political Science and minor Behavioral Sciences. Based on a fellowship at Heriott-Watt University of Edinburgh and LSE, where he researched and earned his doctorate degree on EU integration modeling. He is a Strategic Human Resources consultant since 1992, with main focus on Talent and Organizational issues and special fields of expertise such as Corporate Restructuring, Change Management and Knowledge Management. In this latter capacity he has been working with Institute for Knowledge Management (IBM sponsored Think Tank) and Know-Net, a pan European KM methodology EU research project. His consulting experience further includes strategic planning, project management and people management for clients such as General Motors, Shell, Philips, Ericsson, BAT, EON and other major multinationals as well as MOL, leading regional oil company based in Budapest. He has done a number of consulting assignments on HR strategy implementation in energy and telecom and technology sectors. He is a frequent speaker at international conferences and lectures at University of Economic Sciences and Public Administration (BUESPA), Budapest University of Technology and Economics (BUTE) and MBA Course of Warnborough University and Oxford Brooks University. Zsolt is a member of the Board of Hungarian Business Leaders forum, local chapter of Prince of Wales Business Leaders forum promoting Corporate Social Responsibility. |
||||||||||
|
Sylvie Samkova
|
Sylvie Samkova Investment Development Manager at CzechInvest, the Investment and Business Development Agency of the Czech Republic. Sylvie is responsible for investment projects management in their early phases, as well as for marketing activities in the sector of Business Support Services, monitoring the Czech market and providing comparative analysis for the Czech Republic and other markets.
Presentation outline
|
||||||||||
 Paweł Zak
|
Paweł Zak
Telephones: +48 (22) 314 6111 - work Professional Experience: 07/2005 – present IMPAQ Sp. z o.o., Warsaw, Poland
01/2004 – 06/2005 Oracle Polska Sp. z o.o., Warsaw, Poland
04/2000 – 12/2003 Siemens Sp. z o.o., Warsaw, Poland
10/1995 – 03/2000 IBM Polska Sp. z o.o., Warsaw, Poland
06/1994 - 09/1995 Compaq Computer Sp. z o.o., Warsaw, Poland
10/1990 - 06/1994 Unisys, Poland / UK. 07/1993 - 06/1994 Unisys World Trade, Inc., Uxbridge, UK 10/1990 - 07/1993 Unilot Ltd., Warsaw, representative of Unisys Corp. Education: 1984 - 1990 Warsaw Technical University, Poland |
||||||||||
|
Armand Angeli
|
Armand Angeli is an internationally recognized expert in the field
of outsourcing, and is co-founder and vice-president of the EOA
(European Outsourcing Association) French chapter.He is currently Director of Business Development for Grant Thornton France, and leads projects both in France and internationally. Grant Thornton is the World’s 6th largest audit firm, and Grant Thornton France is a leading provider of outsourcing services in finance, accounting, payroll & related administrative services. Armand was previously European Business Development Director, Business Process Outsourcing for Pricewaterhousecoopers. Prior to PwC, he held various international roles with IBM and GE, including Financial Controller for Europe and Global e-Business Program Manager for General Electric Medical Systems. He has directed numerous financial re-structuring, IT, Shared Services and BPO projects. Armand is active in leading professional organizations including as a board member of DFCG international (the French CFO organization). He serves on the organizing committees of key outsourcing, finance and HR conferences in Europe, is a frequent conference speaker and is quoted regularly in the media. Armand holds an MBA from INSEAD and a Diploma in engineering (electronics) from INSA Lyon, and has also studied at the Illinois Institute of Technology (Chicago, USA). Contact details: E-mail: armand.angeli@wanadoo.fr Tel: +33 6 09 84 39 69 |
||||||||||
|
Gabor Arkosy
|
Gabor Arkosy
As European finance manager, Mr. Arkosy was Deal Lead of the BPO project enabling Delphi to outsource some of its non-core finance functions to Accenture. Mr. Arkosy joined Delphi, a global automotive supplier, in 1996 as European business development manager for the Steering Division. In 1997 he was appointed European sales manager. In 2000 he moved to the division’s world headquarters in the US to lead two growth initiatives. A year later he was named European finance manager in Delphi’s European Headquarters in Paris, France. Prior to joining Delphi, Mr. Arkosy spent nearly 5 years at Mercer Management Consulting in Paris and Munich. His work with Mercer clients across multiple industries focused on guiding them to achieve significant gains in competitive performance through comprehensive efforts involving growth strategies, organizational realignments, operational improvements, strategic partnerships and outsourcing. Earlier, Mr. Arkosy was in charge of real time systems as software engineer at Alsthom and as project manager at Cap Gemini. Mr. Arkosy received his electrical engineering degree from the Budapest University of Technology and his MBA from INSEAD. A French and Hungarian citizen, he speaks fluently French, English and Hungarian and has working knowledge of German. |
||||||||||
 Katalin Németh
|
Katalin Németh has been working at ITDH since 1997. Since 2002 she
is a senior project manager at the Investment Promotion Department.
Previously she worked at ITDH’s representative office in Athens. Her main responsibility is to help investors who are planning to establish a shared service operation in Hungary. Beside that she is the leader of the project management team within the Investment Promotion Department looking after investments in the field of IT, biotechnology, life sciences and logistics. |
||||||||||
 Jana B. Krupoff
|
Jana B. Krupoff
Sonnenschein Chicago OfficePhone: +1 (312) 876-2827 E-mail: jkrupoff@sonnenschein.com Education: |
||||||||||
 Orsolya Kovács
|
Orsolya Kovács
|
||||||||||
|
|
Miklós Horváth TeleDirect® is the call centre of Ventura-invest Ltd. Address: H-1139 Budapest, Váci út 99. Born in 1947, graduated as an electric engineer in Budapest and later
obtained a degree in economics. |
||||||||||
 Amitabh Chaudhry
|
 Amitabh Chaudhry
Chief Operating Officer,
Progeon Ltd
He has a graduate in Engineering from Birla Institute of Technology & Science, Pilani and an MBA from Indian Institute of Management Ahmedabad. |
||||||||||
 Liana Uzonova
|
 Liana Uzonova
InvestBulgaria Agency
|
||||||||||
 Stephen Bullas
|
Stephen Bullas – Abbreviated Biography Stephen Bullas is Managing Partner of eCODE ― the European Centre for Off-shore Development ― one of Europe’s leading independent Pivotal Providers of near- and offshore IT-enabled Customer Management and BPO consultancy services. With over 35 years’ experience of researching, setting, managing and delivering client expectations — much of which time has been spent in the Asian and East European offshore professional services industry — Stephen brings with him a wealth of practical, hands-on knowledge and in-depth, published re-search. Prior to joining eCODE, Stephen held directorships as CEO Europe and European Marketing Director for a number of global organisations, including a ma-jor NYSE-quoted offshore provider. Other past employers have included Capgemini, IBM, McDonnell Douglas and Siemens, where he held various senior management positions in both IT and BPO Customer Management. Stephen holds a Masters degree in Computing from the University of Southampton (UK) as well as a number of business and professional qualifications. He is the author of “Business Planning Essentials” and of several dozen published Papers delivered at various learned societies; additionally, he is responsible for the UK edition of “Business Architect”; and is a visiting lecturer at a number of universities in the UK, Ireland and the United States, a Fellow of the Institute of Sales & Marketing Management and a Member of the Institute for the Management of Information Systems. A British subject by birth, Stephen has spent the majority of his life working outside of the UK and speaks 6 European languages. For the past 9 years, he has been concentrating solely on offshore outsourcing and BPO. |
||||||||||
 Robert Seges
|
Mr.
Robert Seges
Rober.Seges@paiz.gov.pl
Director of Business Intelligence Department Polish Information and Foreign Investment Agency WEB:
www.paiz.gov.pl Robert Seges, 41 years old, Director of the Business Intelligence Department of the Polish Information and Foreign Investment Agency. In the Agency since 1994. Previously he worked as Research Officer in the Research Department and as a Deputy Director of the Investment Servicing Department of the Agency. Among others he was responsible for the implementation of the BPO's projects in Poland. In January 2005 he was appointed to the post of the Director of the Business Intelligence Department. Before the work for this governmental agency he worked as a consultant in the foreign companies in Poland (among others in Danish firm Bech & Vissing Research and Polish branch office of the Dutch company DHV). |
